Beginning June 9, 2023, candidates will need an approved accommodation to schedule an online appointment for an NFA or FINRA exam (other than the SIE). Online appointments scheduled to be taken after Sept. 9, 2023, will be canceled if the candidate does not have an approved accommodation.
How to Schedule an Appointment to Take an Exam Online (Remotely)
Before Scheduling an Online Test Appointment
There are a number of technical and procedural requirements a candidate must meet and be aware of before scheduling or sitting for an online test appointment with Prometric. Please carefully review the information provided in this section to ensure eligibility. Detailed information is also available about what a candidate’s online test experience will be like on the day of your exam.
- Required Hardware Equipment:For online test delivery, a candidate is encouraged to use a computer with a movable camera so that the check-in agent can perform a thorough 360-degree view of the candidate’s workstation and surrounding environment. If a movable camera is not available, an undocked laptop with a built-in camera and a sufficiently sized mirror to ensure the 360-degree view can be used. A candidate with neither of these will not be permitted to test, and the applicable fee will be charged.
- Required Internet Access & Software Download:
- A candidate using equipment connected to a home wired/wireless connection should be able to download and install the required ProProctor application as well as perform a system check. For complete details, please review theProProctor User Guide.
- A candidate using company-issued equipment on their company’s network should consult their firm’s technology team about required firewall rule and whitelisting changes. Firms should review the detailedtechnical resourcespage to facilitate their technology team’s efforts to ensure their candidates will be able to test online remotely.
- Managing Home Network to Maximize Bandwidth: Wi-Fi is a great way to connect, but like any wireless connection, there can be fluctuations in speed, reliability concerns with your home network and performance issues with a local internet service provider. Taking a long exam opens up more possibilities for these disruptions to occur. To help ensure candidates are able to take their exam, a stable connection for an online exam is essential.Here are some things you could consider:
- Have a stable connection;
- Identify the most suitable testing area in their house where Wi-Fi is strongest and test there; and
- During your test, do not have other members of the household using internet bandwidth with streaming services (e.g., Netflix, Hulu), social media, online gaming, etc.
- Additional suggestions to enhance a candidate’s internet connectivity during testing can be found on Prometric’sProProctor Candidate Informationpage.
- Firms interested in facilitating online testing appointments on company-issued equipment over a corporate network should review theonline testing technical resources page for firms.
- Required Open Enrollment Window:A candidate must have an open, unscheduled enrollment window to schedule an online test appointment. If a candidate already has an appointment scheduled at a local test center but is eligible and wants to change to an online test appointment, the existing test center appointment must be canceled. An online test appointment can then be scheduled.Rescheduling feesmay apply.